Tirta Water Billing Management System
Welcome to the Tirta Water Billing Management System ("Tirta", "we", "us", or "our"). This Privacy Policy explains how PT Kaltim Industrial Estate (KIE) collects, uses, discloses, and safeguards your information when you use our mobile applications and services.
We provide two mobile applications:
By using our applications, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our applications.
We collect the following personal information when you register and use our services:
Tirta Worker We collect location data from field workers to:
Note: Location tracking is only active when workers are performing field duties. Workers can control location permissions through device settings.
Both apps require camera access for:
We collect device tokens to send you:
We use the collected information for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies).
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We may share your information for any other purpose with your explicit consent.
We implement appropriate technical and organizational security measures to protect your personal information, including:
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
You have the following rights regarding your personal information:
Our applications integrate with the following third-party services:
These third-party services have their own privacy policies. We encourage you to review their privacy practices.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
Your information may be transferred to and maintained on servers located outside of Indonesia. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than Indonesia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PT Kaltim Industrial Estate (KIE)
Email: contact@kie.co.id
Phone: +62 822-3286-4985
Address: Kawasan Industri Kaltim, Bontang, Kalimantan Timur, Indonesia
Business Hours: Monday - Friday, 08:00 - 17:00 WITA
By using the Tirta mobile applications, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.